Business Overview

At ValuCard Nigeria Limited, we facilitate payment transactions for our clients beyond boundaries, beyond limits! Our Processing services, anchored on Professionalism, Reliability, Integrity, Dependability and Execution through teamwork makes us the PRIDE of Africa in the card payment industry. Through our creative service delivery methodology, based on our integrated processing circuit, we offer our clients cost efficient cutting edge solutions that positively impact their bottom lines.


Issuer/Acquirer Processing Services

Whether your need is to implement a Debit, Prepaid or Credit Card Issuing programme or you want to acquire these card products at your ATMs or through Points of Sale devices, ValuCard’s EMV and PCI-DSS certified online authorization platforms and processes provide an efficient backbone that enables you deliver on your promises to cardholders. With over a decade’s experience in the Payment Card industry and because we understand the business climate and dynamics, ValuCard is increasingly becoming the Processor of choice in sub-Saharan Africa. Our scalable integrated systems are designed to support your business and technical needs and objectives in a most customer-centric way. Our commitment to our clients is to empower them to have greater financial control and flexibility over their payment card programmes in a manner consistent with the needs and expectations of their customers. As a one stop-shop Processing services organisation our Portfolio offerings include:

In the exciting world of card payments, ValuCard offers you the possibility to issue your Debit, Credit or Prepaid Cards in as many exciting ways as fits your strategy and needs; online/offline transaction authorisation, single or dual currency authorisation, contact or contactless For more information about our Issuer Processing Services, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

ATM and Merchant Acquirer Processing Services

Our ATMs or Points of Sale Acquirer Processing service offers you the opportunity to go beyond the traditional. We enable your cardholder clients to purchase airtime (virtual or logical) or pay their utility bills through these channels. For more information about our Acquirer Processing Services, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

Loyalty

With increasing competition amongst Issuers, the surest way to retain customer loyalty is through the application of rewards and loyalty programmes. Our loyalty solution provides the perfect background to ensure this bonding.

For more information about our Loyalty offerings, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

Card Procurement Services

Procuring payment cards is an expensive venture that is fraught with financial risks and operational challenges. Because we aggregate card orders from several of our clients and because we also offer complementary services (Processing, Personalisation and Fulfillment, amongst others) through our integrated processing circuit, we are able to procure cards on your behalf under a competitively priced regime that drives down your card implementation costs.

For more information about our Card Procurement Services, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

Card Personalisation and Fulfillment

As a one-stop shop, through our Visa-certified Personalisation Bureau, our top-of-class Personalisation facilities enables us to offer you Card Personalisation with unparalleled turn-around time. Our range of Card personalisation services covers data encoding, name embossing or indentation and photo inserts, amongst others.

We also offer you the flexibility to personalise your cards through your branch network, giving you the competitive edge to instantly issue your cards to walk-in customers.

Because your customers deserve to be offered personalised attention, we offer you the ability to deliver your cards to them with nicely packaged welcome letter, made possible by an automated fulfillment process. For more information about our Personalisation Services, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

Fraud Prevention and Detection Services

. Our integrated Fraud Analyser solution, founded on rule-based and/or neural behavioural predictions of your cardholders, merchants, Issuing or your Acquiring personnel, constantly being updated to meet local and global risk challenges, help our clients to minimise fraud on their card portfolios.

. Our mobile phone fraud prevention solution puts the power to manage card fraud in the hands of your cardholders.

For more information about our Managed Fraud Prevention & Detection Services, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

Design/development of creative payment solutions

With the rapidly changing dynamics in the e-payment space we work with our clients to translate their epayment ideas into practical working solutions.

For more information about how we can work with you to translate your ideas into solutions, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

 

ValuCard Nigeria Limited is the joint acquirer of Visa card transactions at all merchant locations in Nigeria, be it at physical Point of Sale (PoS) or virtually on the Internet. By this service, merchants in Nigeria now have the unique opportunity to offer their goods and services for sale to the global community of over 1.6 billion Visa cardholders, either through the Internet or at their physical outlets.

In our pursuit to provide utmost value to stakeholders in today’s marketplace, we enhance commerce by assisting our merchants to accept payment cards; be it credit, debit or prepaid.

Whether you run a small retail storefront, or a multi-lane convenience store, we at ValuCard Nigeria Limited will provide your business with a comprehensive payment processing solution that will simplify your operations and keep your customers coming back.

We offer a rich bouquet of payment processing solutions because we know choosing the right system to accept payment cards can be sometimes puzzling for a new merchant. This is why we have made it our task to help your business get started on the right foot.

Solutions:
• Airtime recharge
• B2B-PS
• Bill Payment
• Revenue Collections
• Funds transfer

Services & Solutions:
• One stop shop
• Lifestyle solutions
• PoS solutions
• Meeting customer needs
• Settlement
• Support

Channels:
• PoS
• Web
• PoS solutions
• ATM
• Mobile

From customers who want to physically visit your outlet to those who want to visit remotely, from the confines of their homes, VCN provides solutions that are unique, fast, secure, reliable and effective. We continuously strive to deliver the best to our customers and stakeholders by ensuring that we are there with them, walking through with them all the way.

Businesses that accept payments with cards know that it’s smart business. It helps to lower outstanding receivables, improve cash flow, and reduce collection costs and bad debt.

Accepting Visa Cards (Prospective Merchants) – To join the over 24 million merchants worldwide who accept Visa cards, simply contact our Merchant Services team through any of the following medium: +234 1 2703027 or info@valucardnigeria.com

We have a suite of solutions tailored to meet your taste and specific needs:
PoS Purchases –allows merchants /businesses to accept payment for their goods and services through the PoS.
PoS Payments-allows citizens / customers pay for revenue collections using the PoS
PoS Solutions –other solutions tailored to meet the taste buds of specific customers e.g, Embassies, Churches, T&E, B2B, Airlines, Loyalty, Churches, Hospitals, etc
E-commerce -the world wide gateway that allows you to reach as many cardholder customers as possible to ensure you are visible not only to a few but a wide customer audience through connections that help to bridge the gap and break frontiers in business relationships delivering convenience to your customers.

Security & Compliance – Our PoS terminals are PED certified. We invest in tools and technology that protect our clients’ data within the transaction cycle. We are PCI DSS certified and always ensure that we meet card payment industry set rules and standard geared towards customer protection and comfort.

Settlement Reports— These comprehensive reports facilitate your financial institution’s daily /T+2 settlement and reconciliation process. Settlement report subtotals are configured to meet your financial institution’s needs and are available by device and/or any grouping of devices (e.g., terminals can be grouped by state, geographic region, or merchant/business partner).

Help desk – We have a robust and well trained customer care team who will attend to your requests professionally and timely.

From acceptance procedures to resolving disputes, we've compiled the essential information and comprehensive support you need to succeed as a merchant on ValuCard platform.



Other Value Added Services

Managing your card portfolios through ValuCard also offers you the following exceptional forward looking cost-saving opportunities that align with your retail card strategy:

• Through our ability to connect all domestic Issuers and Acquirers, we are able to switch your domestic transactions locally thereby reducing your switching costs and points of transaction failure

• In a fast-paced digital world of payments, cardholders desire to have disputes and chargebacks around their transactions resolved within a very short time. Our Domestic Dispute Management capability which brings domestic Issuers and Acquirers together under a common Dispute Management platform provides a unique elixir to our clients for meeting the expectations of their cardholders.

• In domestic markets where arrangements exist between Issuers and Acquirers to put in place Domestic Interchange arrangement, our switching and financial settlement expertise has made it very attractive to clients to appoint us as Domestic Net Settlement Agent under a private arrangement.

• Making informed card business decisions is dependent on the quality of data provided by your Processor. Because we understand this need, through our relational databases we make available to our clients structured information they can use.

For more information about our Processing Services, please contact our Business Development Department on +234 1 2704705 or info@valucardnigeria.com

 

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